Social network websites such as Twitter and Facebook is being used vastly in business to keep in touch with their customers. Furthermore, Twitter and Facebook is the quickest way for businesses to update their customers about their newest products, services and businesses events. Facebook and Twitter is also useful for customers to communicate with businesses. Comments, feedbacks and suggestion can be communicated through these sites to businesses so that they can take action and improve what should be improved immediately.
Besides that Youtube is another form of new form of media publishing that is used vastly around the world. According to the Website-monitoring.com (2011) it is states that in May 2010, Youtube exceeds 2 billion views a day. Youtube is used to share information, views and opinions with each other such as tutorial blogs and vlogs.
Finally, online news and e-books is also preferred by individuals instead of the conventional newspaper and books. Sambas (2010) state that the advantages of online news is that individuals is able to share them with friends through social networking sites such as Facebook. Furthermore, e-books are less costly compare to books.
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Reference
Naughton, J 2006, Blogging and The Emerging Media Ecosystem, viewed 25 August 2011,
Sambas, T 2010, Online News: Advantages and Disadvantages, viewed 25 August 2011,
<http://www.articleslash.net/News-and-Society/588893__Online-News-Advantages-and-Disadvantages.html>
Website-monitoring.com, 2011, Youtube: facts & Figures, viewed 25 August 2011, <http://www.website-monitoring.com/blog/2010/05/17/youtube-facts-and-figures-history-statistics/>
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